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Key Account Manager

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Date: 09-Jan-2023

Location: CZ

Company: Success Solutions s.r.o.

About Us

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We are the market leader in implementation of SuccessFactors in the Czech Republic and we also have a lot of experience from abroad. As there are more and more opportunities on the Czech and foreign markets, we are looking for a new colleague, who would join our Sales & Marketing Department as a Key Account Manager with focus on Farming.


Responsibilities and Duties

  • Developing a solid and trusting relationship between major clients and company
  • Resolving client issues and complaints
  • Developing a complete understanding of account needs
  • Anticipating account changes and improvements
  • Managing communications between clients and internal teams
  • Strategic planning to improve client results
  • Negotiating contracts with the client
  • Cooperating with sales & marketing team and other departments dedicated to the same client
  • Responsibility for Up-sell and Cross-sell
  • Report on account progress and goals to the Sales & Marketing Manager
  • Meeting all client needs and deliverables according to plan
  • Analyzing client data in cooperation with the Support Department to provide customer relationship management




  • Previous work experience in sales, key account management, or relevant experience
  • Bachelor’s degree in marketing, business administration, sales, or relevant field is advantage
  • Excellent verbal and written communication skills; you are a listener, a presenter, and a people-person
  • Able to analyze data and sales statistics and translate results into better solutions
  • Strong negotiation skills, with ability follow-through on client contracts
  • In-depth understanding of company clients and their position in the industry is an advantage
  • You are native in Czech/Slovak and you speak fluently English
  • Understanding the HR processes or knowledge of SuccessFactors is an advantage
  • You can work with Excel and Word and create nice and clear presentations in PowerPoint
  • You learn fast, you are proactive, and you come up with new ideas
  • You are self-motivated, organized and you can work effectively

What you can expect

  • Development via internal or external training
  • Friendly and informal environment
  • Honest and transparent approach
  • Working from home is standard
  • Sweet reward for patience and perseverance (annual bonus, cafeteria, contribution to pension scheme, meal allowance, e-book library, company events, extra vacation days, company computer and iPhone for personal use and above-standard SW equipment)


Are you interested? Do not hesitate to send us something about yourself.